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Privacy Policy

At Next Gen Poolz, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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What Information We Collect

When you contact us through our website or request a quote, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Suburb or project location

  • Details about your pool project or enquiry

This information is collected directly from you when you submit an enquiry form or communicate with us.

How We Use Your Information

We collect, use, and disclose your personal information to:

  • Respond to your enquiry

  • Provide quotes and project information

  • Communicate with you regarding your project

  • Improve our services and website

We do not share your personal information with third parties except where necessary to provide our services, or where required by law.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website and systems are protected by secure technology and processes.

Access and Correction

You have the right to request access to the personal information we hold about you, and to request that it be corrected if it is inaccurate, out-of-date, or incomplete. To do so, please contact us at [insert your email].

Complaints

If you have a concern or complaint about how your personal information has been handled, please contact us first. We will investigate and respond to your complaint. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will apply from the date of publication.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

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